24 Hour Helpline

Our confidential helpline operates 24 hours a day, 7 days a week, 365 days a year providing callers with support and information.

We encourage you to call from a safe place.

Locally: 989-755-0411    Toll Free: 1-888-399-8385      Text Phone: 989-770-8892

Anyone may call the helpline, including:

  • Victims/Survivors
  • Family
  • Friends
  • Service providers
  • Concerned individuals
  • Anyone needing general information

Our trained staff will:

  • Listen
  • Discuss options
  • Inform about our programs and services
  • Prepare safety plans
  • Provide referrals
  • Respond to general questions about abuse

Special translation services are available for non-English speaking persons. For individuals with speech or hearing disabilities, the helpline can be reached by text-based service at 989-770-8892.

If you’re interested in learning more after speaking to helpline operators, URR offers
one-hour information sessions, three times a week.