Our confidential helpline operates 24 hours a day, 7 days a week, 365 days a year providing callers with support and information.
We encourage you to call from a safe place.
Locally: 989-755-0411 Toll Free: 1-888-399-8385 Text Phone: 989-770-8892
24 Hour Helpline
Anyone may call the helpline, including:
- Victims/Survivors
- Family
- Friends
- Service providers
- Concerned individuals
- Anyone needing general information
Our trained staff will:
- Listen
- Discuss options
- Inform about our programs and services
- Prepare safety plans
- Provide referrals
- Respond to general questions about abuse
Special translation services are available for non-English speaking persons. For individuals with speech or hearing disabilities, the helpline can be reached by text-based service at 989-770-8892.
If you’re interested in learning more after speaking to helpline operators, URR offers
one-hour information sessions, three times a week.
